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Returns & Exchanges

At Brahmras Natural, we take pride in the purity and quality of our products; however, due to the perishable nature of our food items, we only accept returns for products that arrive damaged or incorrect. Please ensure all claims are initiated within 48 hours of delivery to qualify for a replacement or refund.

Return Process

  • 1.
    Document the Issue

    Take clear photographs of the damaged item, the packaging, and the shipping label as soon as you receive your order.

  • 2.
    Contact Support

    Email our customer care team at [email protected] with your order number and the supporting images attached.

  • 3.
    Verification Process

    Our quality assurance team will review your request within 2 business days to verify the defect or shipping error.

  • 4.
    Resolution

    Once approved, we will either dispatch a fresh replacement at no extra cost or initiate a full refund to your original payment method.